Shipping policy

Shipping Policy

Last Updated: May 2026

Welcome to SHADAVI. We are committed to delivering your orders safely and efficiently. Please review our shipping policy below.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

During periods of high demand, processing times may be slightly extended. If there is a significant delay, we will notify you via email.

Shipping Times

Estimated delivery times:

  • Domestic Orders: 3–7 business days

  • International Orders: 7–15 business days

Please note that delivery times are estimates and may vary due to customs processing, weather conditions, or carrier delays.

Shipping Costs

Shipping fees are calculated at checkout based on your delivery location and order size.

From time to time, SHADAVI may offer free shipping promotions on eligible orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information. Tracking updates may take 24–48 hours to become available.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. SHADAVI is not responsible for delays or lost packages resulting from incorrect addresses provided during checkout.

Lost or Delayed Packages

If your package appears lost or significantly delayed, please contact our support team. We will work with the shipping carrier to investigate and assist in resolving the issue.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging. We will review the issue and provide an appropriate solution.

Contact Us

If you have any questions regarding shipping, please contact our customer support team through our Contact Us page.

Thank you for shopping with SHADAVI.

SHADAVI
Wear Confidence. Glow Naturally.